Shipping

Product page shipping times take precedent over general shipping times below. If no shipping times appear on the product page please see note below.

We are trying our utmost best to ship all products as fast as possible, most packages arrive within 2 weeks, however, due to significant demand and the effects of Coronavirus on logistics and airlines, please allow 2-6 weeks for shipping and possibly longer.

Free Worldwide Shipping

We ship to almost all countires and for FREE. Nice right? We think so! If you are uncertain if you country accepts parcels, drop us a line and we will check for you.

We process orders can quick as possible. Please cancel orders within 2 hours of checking out if you change your mind.

To make our products available worldwide at affordable prices, TWENTYDROP ships from several international warehouses. It is therefore the purchasers responsibility to know what they can and cannot import into their country. Please check with your customs office or post office if you are uncertain. TWENTYDROP assumes no responsibility for held items, and import duties 

Tracking:

The majority of orders have live tracking. You can track your orders at any world tracking website.

Alternatively orders can be tracked here https://www.17track.net/en as well as here https://global.cainiao.com 

If you cannot see order information, please check back in a day or two. Delivery to certain countries may not have tracking info.

Check Your Country / Region Below:

For USA Shoppers:

Packages usually arrive with 10 days however please allow up to 14 business days as some packages will be shipped from our overseas warehouses.

We try our best to process orders as quickly as humanly possible and get them shipped out right away. Please contact at support@twentydrop.com if your package has not arrived after 14 business days.

For EU & other countries:

Please make sure you are allowed to import the item. Most EU countries should see no issue. If you package has not arrived within 3 weeks, please check your local post office. Customs sometimes will hold items and require a small fee for importing goods. 

Argentina & South America:

Nosotros entregamos a Argentina. Por favor espere de 2 a 6 semanas para el parto debido a la pandemia

For South African Residents:

Most packages arrive within 14 business days, provided you have supplied your ID number upon checkout. Customs tend to hold packages that do not have the customers ID number so please supply this for quicker delivery. 

Import duties may apply for certain goods and are the responsibility of the customer. Typically goods under R500 are not charged import duties. Please see contact SARS for more info.

Certain packages will be kept of your local post office. Be sure to look out for the collection slip.

Sizing Guide

Our products are soured from all corners of the globe to ensure an extrmely unique range of clothes found no where else in one place.

In saying that, please consult the size guide chart or photos on each product. Some charts are only available in CM or Inches. One can do a quick google calculations to convert to your desired format.

Tip: How to measure yourself

See the chart below, grab a measuring tape, and measure yourself according to the image below. Order a product that is similar to those measurements!

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